Contribute directly to the sales, profitability and business growth of the branch / bank. Identify business opportunities from retail, high net worth and institutional clients including business referral to management. Introduce, promote, market all bank’s products & services inclusive loans or deposits products, bank card, digital banking, fee-based transaction services, other service delivery channels & etc. Achieved the business sales target, i.e. loans, deposits, cross-selling product target. Expand the clientele based through networking, business referral, constant follow-up, met-up, cold calls & etc. Attend to all customer enquiries, feedback, complaints on the bank’s products & services. Ensure complaints are resolved expediently and to customers’ satisfaction. Attend & assist to customer needs in bank’s products & services application. Collect and prepare all required documents / information from customers for all products & services including deposit & loan application and timely closure of business deals & in compliance with bank’s regulated policy. Keep track of own sales performance, productivity & activities and prepare individual business performance reports. Prospecting/Generate Leads, Qualification, Research, Pitch, Handle Objection, Close/follow-up. Cross-Selling Product (all product/service exclude credit and deposit product) Do the cross-selling to new customers (CASA → VB App → Card → KHQR → others), Or existing clients for all bank products/services (Whatever product/service that customers are not using yet. Other tasks will be assigned.
Contribute directly to the sales, profitability and business growth of the branch / bank. Identify business opportunities from retail, high net worth and institutional clients including business referral to management. Introduce, promote, market all bank’s products & services inclusive loans or deposits products, bank card, digital banking, fee-based transaction services, other service delivery channels & etc. Achieved the business sales target, i.e. loans, deposits, cross-selling product target. Expand the clientele based through networking, business referral, constant follow-up, met-up, cold calls & etc. Attend to all customer enquiries, feedback, complaints on the bank’s products & services. Ensure complaints are resolved expediently and to customers’ satisfaction. Attend & assist to customer needs in bank’s products & services application. Collect and prepare all required documents / information from customers for all products & services including deposit & loan application and timely closure of business deals & in compliance with bank’s regulated policy. Keep track of own sales performance, productivity & activities and prepare individual business performance reports. Prospecting/Generate Leads, Qualification, Research, Pitch, Handle Objection, Close/follow-up. Cross-Selling Product (all product/services exclude credit and deposit product) Do the cross-selling to new customers (CASA → VB App → Card → KHQR → others), Or existing clients for all bank products/services (Whatever product/service that customers are not using yet. Other tasks will be assigned.
Responsible for preparing weekly, monthly, quarterly, yearly NBC reports which ensure accuracy, completeness, existing & compliance in timely submission to NBC with well off result. Also, properly follow up with respective department for report consolidation. Responsible for preparing and testing monthly ECL calculation to ensure accuracy and quality report, also prepare monthly adjustment ECL, lease IFRS16 and key figures which follow by CIRS. Responsible for reviewing weekly & monthly weighted interest report in timely manner and on-time submission to NBC. Testing daily compliance ratios to ensure bank's ratios are comply with regulation from NBC. Assist in audit report by preparing IFRS16 lease calculation report, FA movement, related party transaction, call over audit report, casting, and preparing relevant hard copy documents for management review, prepare letter submission to NBC. Assist in annual report by casting report to audit report, call over to ensure accurate financial statement figure and consistency of both reports.
Handle customer requests to ensure proper service delivery and processing Manage prompt handling, escalation, and resolution of customer complaints per policies Approve or decline authorization requests based on established guidelines. Perform outbound sale to promote products/services
Assist in performing physical cash counts of all branches Assist in reports issuance Assist senior officers in audit works by performing substantive/detail testing Assist in ensuring that internal audit is performing in accordance with approved internal audit program and procedures Perform other audit works as assigned by senior officers or Head of Department
Contribute directly to the sales, profitability and business growth of the branch / bank. Identify business opportunities from retail, high net worth and institutional clients including business referral to management. Introduce, promote, market all bank’s products & services inclusive loans or deposits products, bank card, digital banking, fee-based transaction services, other service delivery channels & etc. Achieved the business sales target, i.e. loans, deposits, cross-selling product target. Expand the clientele based through networking, business referral, constant follow-up, met-up, cold calls & etc. Attend to all customer enquiries, feedback, complaints on the bank’s products & services. Ensure complaints are resolved expediently and to customers’ satisfaction. Attend & assist to customer needs in bank’s products & services application. Collect and prepare all required documents / information from customers for all products & services including deposit & loan application and timely closure of business deals & in compliance with bank’s regulated policy. Keep track of own sales performance, productivity & activities and prepare individual business performance reports. Prospecting/Generate Leads, Qualification, Research, Pitch, Handle Objection, Close/follow-up. Cross-Selling Product (all product/service exclude credit and deposit product) Do the cross-selling to new customers (CASA → VB App → Card → KHQR → others), Or existing clients for all bank products/services (Whatever product/service that customers are not using yet. Other tasks will be assigned.
Contribute directly to the sales, profitability and business growth of the branch / bank. Identify business opportunities from retail, high net worth and institutional clients including business referral to management. Introduce, promote, market all bank’s products & services inclusive loans or deposits products, bank card, digital banking, fee-based transaction services, other service delivery channels & etc. Achieved the business sales target, i.e. loans, deposits, cross-selling product target. Expand the clientele based through networking, business referral, constant follow-up, met-up, cold calls & etc. Attend to all customer enquiries, feedback, complaints on the bank’s products & services. Ensure complaints are resolved expediently and to customers’ satisfaction. Attend & assist to customer needs in bank’s products & services application. Collect and prepare all required documents / information from customers for all products & services including deposit & loan application and timely closure of business deals & in compliance with bank’s regulated policy. Keep track of own sales performance, productivity & activities and prepare individual business performance reports. Prospecting/Generate Leads, Qualification, Research, Pitch, Handle Objection, Close/follow-up. Cross-Selling Product (all product/service exclude credit and deposit product) Do the cross-selling to new customers (CASA → VB App → Card → KHQR → others), Or existing clients for all bank products/services (Whatever product/service that customers are not using yet. Other tasks will be assigned.
Contribute directly to the sales, profitability and business growth of the branch / bank. Identify business opportunities from retail, high net worth and institutional clients including business referral to management. Introduce, promote, market all bank’s products & services inclusive loans or deposits products, bank card, digital banking, fee-based transaction services, other service delivery channels & etc. Achieved the business sales target, i.e. loans, deposits, cross-selling product target. Expand the clientele based through networking, business referral, constant follow-up, met-up, cold calls & etc. Attend to all customer enquiries, feedback, complaints on the bank’s products & services. Ensure complaints are resolved expediently and to customers’ satisfaction. Attend & assist to customer needs in bank’s products & services application. Collect and prepare all required documents / information from customers for all products & services including deposit & loan application and timely closure of business deals & in compliance with bank’s regulated policy. Keep track of own sales performance, productivity & activities and prepare individual business performance reports. Prospecting/Generate Leads, Qualification, Research, Pitch, Handle Objection, Close/follow-up. Cross-Selling Product (all product/service exclude credit and deposit product) Do the cross-selling to new customers (CASA → VB App → Card → KHQR → others), Or existing clients for all bank products/services (Whatever product/service that customers are not using yet. Other tasks will be assigned.
Contribute directly to the sales, profitability and business growth of the branch / bank. Identify business opportunities from retail, high net worth and institutional clients including business referral to management. Introduce, promote, market all bank’s products & services inclusive loans or deposits products, bank card, digital banking, fee-based transaction services, other service delivery channels & etc. Achieved the business sales target, i.e. loans, deposits, cross-selling product target. Expand the clientele based through networking, business referral, constant follow-up, met-up, cold calls & etc. Attend to all customer enquiries, feedback, complaints on the bank’s products & services. Ensure complaints are resolved expediently and to customers’ satisfaction. Attend & assist to customer needs in bank’s products & services application. Collect and prepare all required documents / information from customers for all products & services including deposit & loan application and timely closure of business deals & in compliance with bank’s regulated policy. Keep track of own sales performance, productivity & activities and prepare individual business performance reports. Prospecting/Generate Leads, Qualification, Research, Pitch, Handle Objection, Close/follow-up. Cross-Selling Product (all product/service exclude credit and deposit product) Do the cross-selling to new customers (CASA → VB App → Card → KHQR → others), Or existing clients for all bank products/services (Whatever product/service that customers are not using yet. Other tasks will be assigned.