• Design and develop HR dashboard based on business needed; • Understand HR processes and able to recommend the HR reporting or dashboard that require for HR operation; • Ensure reports are used-friendly and accessible to relevant stakeholders by providing clear user guideline; • Improve dashboard functionality based on user feedback and evolving business needs; • Documented the data formula and maintain user access right of the related reports; • Perform as HCM administrator to manage the system functionalities and related administration part; • Collaborate with IT and HR process owner to improve system functionalities and data flow; • Report and raise the incident and/or change request by coordinate with IT and system vendor to provide issue resolution; • Manage & Documentation of HCM user manual/guide, user access right by closely work with process owner/IT security to stay up-to-date and comply with internal policy; • Validate HR data across systems to maintain consistency; • Update tool for personnel budget calculation based on the HC template and the change of benefits from time to time; • Prepare the calculation on personnel budget for mid-term and annual projection; • Prepare the breakdown budget calculation by branch / department upon budget approval from management; • Monitor and analyse personnel cost projection vs actual expense, to ensure that the actual payment is align with the approval budget and/or additional approval; • Prepare regular or ad-hoc HR reports for Risk, Audit, lender, NBC and related team as timely manner; • Prepare related payroll report as assigned by manager; • Perform other tasks as assigned by line manager.
Support end-to-end review, refresh, and enhancement of IFRS 9 Expected Credit Loss (ECL) models, including PD, LGD, and EAD components, ensuring proper followed development document and accuracy outputs; Oversee monthly ECL calculation and reporting processes, ensuring accuracy, automation integrity, and timely delivery; Provide clear and insightful analysis on ECL movements and drivers for management understanding; Ensure accurate and timely submission of ECL reports and data to internal stakeholders, regulators, and parent company, meeting all compliance and audit requirements; Support development and implementation of Application Scorecard models, coordinating with stakeholders to ensure successful system deployment and integration; Monitor and report scorecard performance metrics, identifying opportunities to optimize loan application processes and improve risk based decision-making; Collaborate with operational teams to gather feedback and resolve issues related to score usage in loan underwriting and delegation, ensuring smooth adoption and effectiveness; Conduct analysis of loan portfolio quality, providing reports, insights, and actionable recommendations to management for strategic decision making; Develop and maintain analytical tools to track portfolio trends and risk indicators, ensuring timely updates to meet management requirements and respond to market changes; Support preparation of ECL projections and budget plans, leveraging portfolio quality forecasts and scenario analysis to inform strategic planning.
Greeting and serving for all walk-in clients at the branch who come to open new account, ask for performing any banking transactions or inquiring about any banking products and services in a professional manner; Be a dedicated staff to serve for all Chinese speaking clients; Occasionally accompany with Corporate Sales team to go and sell deposit products to Chinese speaking clients outside branch premise; Refer non-credit customers to non-loans sales team following the target set; Partially attend in selling promotion program which organizes by branch in order to promote Amret products; Solving various clients' complaints to ensure that the relevant complaints are solved promptly and satisfied by customers; Creating customer number, open saving/deposit accounts in the system to ensure all processes are timely and accurately performed; Key-in data of all loan clients into the system in order to create loan application with other requirement and post loan repayment transactions to ensure the information is timely and accurately recorded; Making report on customer service activities for DBMCS or BM to ensure are correctly and timely; Executing client documents tidily and properly to ensure that all clients files are kept safe and easy to find following document filing policy and procedures; Producing various reports for supervisor and related stakeholders to ensure its reliability and accuracy; Managing stationary in the branch to support branch needs.
• Conduct preliminary audit analyses for macro-processes by identifying the risks per macro-process to ensure that significant risks and management concerns are assessed, and audit activities are initiated to meet the risks, scope and objectives; • Execute the audit program of audit mission based on selected samples and transactions, clients, and other samples by macro process under support of Supervisor/Unit Manager in order to ensure internal control design and implementation are effectively assessed and that the audit objectives are met; • Review policies, procedures, and perform audit testing on key and complex financial and operational transactions, such as reports, analyses, and documents in order to evaluate the quality of internal control design and implementation by macro process; • Prepare working papers during the execution of the audit program to ensure proper documentation and sufficient appropriate evidence to make a proper appraisal of internal control integration and implementation; • Assist supervisor in reviewing audit working papers and evidence prepared by auditors under supervision of the assigned audit missions to ensure completeness of audit findings, root cause analyses, implications and recommendations; • Prepare a briefing audit report under assigned processes to ensure completeness of audit findings, root cause analysis, implications and recommendations, and ensure clear understanding of detailed audit findings; • Provide on-the-job training to new financial auditors to comply with audit methodologies, procedures and programs.
• Translate business requirements to technical documents in accordance with agreed templates; • Take ownership and ensure high-quality and timely delivery of multiple configurations, customizations, and developments in accordance with related development plans; • Participate in project implementation assigned by Manager; • Test software to ensure the code is correct, fixing ('debugging') errors where they occur, and rerunning and rechecking the program until it produces the correct results; • Recommend improvements to existing frontend development and business processes in order to meet requirements; • Develop all front-end components, with a strong focus on Angular for web applications, and demonstrate proficient knowledge in mobile development, ensuring full alignment with established development standards; • Collaborate closely with the quality assurance team to ensure the work before moving to user acceptance testing; • Participate in the design and planning of projects in conjunction with the external partners, other IT, and business users; • Responsible for making sure the long-term solutions are provided within the SLA on the FrontEnd Deployment; • Keep monitor on production system to ensure system is working stable and good performance; • Day to day production operation and real-time monitoring to ensure all channels & services are up and running smoothly; • Daily checking and monitoring production tracking log by analysis the error and propose solution to resolve production bugs; • Daily monitoring ServiceNow and support fixing production issue by following a properly SLA; • Develop, implement and document systems, the internal methodology, processes and procedures, for software development adhering to ISO & SDLC standards; • Implement risk management and regularly control over the risks.
• Responsible for the planning, reporting, controlling, and delivery mobile developments (IOS & Android) to support the digital platforms and meet the business expectations and accelerate the digital products and services delivery; • Responsible for defining and tracking the frontend services and their dependencies and ensuring that they conform to establish SLAs for delivering application solutions; • Lead and collaborate with cross-functional teams, including designers, product managers, and backend developers, to conceptualize and deliver high-quality mobile applications; • Architect, design, and develop native applications for iOS and Android platforms, adhering to industry best practices and coding standards; • Optimize mobile applications for performance, responsiveness, and scalability to ensure seamless user experiences on various devices; • Stay up-to-date with the latest industry trends and advancements in native application (IOS & Android) on mobile development, and related technologies, integrating them into our development process; • Collaborate with backend developers to design and implement APIs, ensuring smooth integration between the front-end and back-end systems; • Troubleshoot and resolve complex technical issues in a timely manner, identifying root causes and implementing effective solutions; • Prepare development plan, proposal and deliver the same on time for all solutions; • Lead and manage the day-to-day activities of the frontend development team providing guidance and support removing barriers as needed; • Proactively seek opportunities to improve and enhance the efficiency of core development and related interfaces through innovative and improved software development; • Responsible to make sure the long-term solutions are provided within the SLA; • Conduct code reviews and provide constructive feedback to developers, promoting code quality and knowledge sharing within the team; • Responsible for formulating and develop the mobile banking product/service strategy, product roadmap and program related for the implementation; • Lead the reimplementation of mobile banking functionalities and integrations with the new identified mobile banking platforms; • Manage on Mobile Banking products/services via analysing the market information to ensure its competitiveness, risk mitigation tools, and comprehensiveness (in term of policies and procedures) for implementation; • Manage on Mobile Banking Business Architectures to align with the strategy and program/project implementations; • Regularly review on Mobile Banking Products/Services operations and recommend improvements through working with the Commercial Department; • Lead the task force team for all Mobile Banking CRs, pilot test and support during roll-out of new/existing services to ensure its timeliness, sufficient and clear feedback collection, and smooth operation by working closely with other relevant departments; • Manage and co-ordinate on reconciliation processes and report requirements of digital banking products/services for regulators, management, branches and relevant business team; • Leading and managing DevOps teams to ensure efficient collaboration and coordination between software development and IT operations; • Responsible for Mobile Banking are up and running without any interruption with at least 99.99% system availability; • Lead and manage the day-to-day production operation support on mobile app, manage production incidents issues by providing a proper solution within the SLA; • Working closely with relevant production team such as Infra team, DBA team, Vendor team to monitoring mobile app production performance; • Lead and manage on package/patch and configuration changes in Mobile banking portal production; • Lead and manage on production app release for iOS and Android; • Responsible for reporting for any critical incident or fraud happens to line and second line managers; • Support and lead on the systems in DRP/BCP activities; • Develop, implement and document systems, the internal methodology, processes and procedures, for software development adhering to ISO and standards; • Ensure the risk management implemented and regularly reporting; • Managing and monitoring on source code control. ensure all development source code are up to date with latest solution; • Ensure quality assurance over all project’s deliverables to ensure the completeness and readiness and follow the policy and procedure; • Accountable for maintaining all MB project documentations and properly classifications and stored in the repository; • Ensure the risk management is in place and implemented.
• Translate business requirements to technical documents in accordance with agreed templates; • Take ownership and ensure high quality and timely delivery of multiple configuration, customization and developments in accordance with related development plans; • Participate in project implementation assigns by Manager; • Test software to ensure the code is correct, fixing ('debugging') errors where they occur, and rerunning and rechecking the program until it produces the correct results; • Recommend improvements to existing Enterprise Integration Systems, Mobile Banking Backend and APIs and business processes in order to meet requirements; • Develop customizations Enterprise Service Bus and Integration Systems in conformance with development standards; • Collaborate closely with the quality assurance team to ensure the work before moving to user acceptance test; • Participate in the design and planning of projects in conjunction with the external partners, other IT, and business users; • Responsible to make sure the long-term solutions are provided within the SLA on the Enterprise Integration Systems & Mobile Banking Integration; • Day to day production operation and real-time monitoring to ensure all channels & services are up and running smoothly; • Daily checking and monitoring production tracking log by analysis the error and propose solution to resolve production bugs; • Daily monitoring ServiceNow and support fixing production issue by following a properly SLA; Develop, implement and document systems, the internal methodology, processes and procedures, for software development adhering to ISO & SDLC standards; • Implement risk management and regularly control over the risks; • Others tasks assign by management.
Develops and prepare sales plan, sales strategy/pipeline, sales guide, and sales argument/pitch for selling to all targeted corporate partners from all private sector; Take lead to acquire new corporate partners including; Business Value Chain, Payroll service, Partner Discount and Corporate Merchant, other corporate products,..etc) and ensure to meet or exceed the expected KPI of the company at the end of the year; Manage and follow up on all corporate partners transaction and performance; Build and manage corporate partners/clients portfolio to create and maintain great relationships; Analyze on the partnership services performance by each partners and by staff under supervision for proposing reinforcement action or take appropriate action to increase performance; Analyze on the partnership services performance by each partners and by staff under supervision for proposing reinforcement action or take appropriate action to increase performance; Maintain a very good relationship with all corporate partners from all private sector to ensure that the partnership generate fruitful result as per business need; Build a strong team spirit and ensure a positive working environment.
To develop and implement data integration flows (ETL) using SQL Server Integration Services (SSIS); To develop data streaming solutions, Data Warehouse and data-mart, and other required data integration solutions; Build data architecture as well as building the meta data standards to support business needed; To provide a troubleshooting and recovery solutions for serving daily operation; Conduct ongoing data consistency and quality check across core data sources and data warehouse's downstream applications; Designs develop and maintain database tables, views, stored procedures, functions, and supporting objects; To optimizes store procedures, T-SQL, views, and functions for the best performance; Creates and maintain technical documentation as required by standards and procedures; Creates and modifies data dictionary, data relational documentations.